Learning Platforms

Meet the Team

The Learning Platforms team manages and supports a variety of online technologies that faculty use to teach courses. The primary tool is Blackboard Learn, which is used by 62% of all courses at UM. They also support the use of Blackboard Collaborate, a videoconferencing tool that can be used for a variety of academic and administrative purposes. In addition, they support a variety of tools for student feedback, advising, appointments with academic support services, instructional video, educational uses of social media, and plagiarism detection.


  • Willing Villberg
    William Vilberg

    Director, Information Technology

    Email: bill.vilberg@miami.edu
    Phone: 305-284-3944

  • Rick Ramos
    Rick Ramos

    Help Desk Supervisor

    Email: r.ramos3@miami.edu 
    Phone: 305-284-3949

  • Brett Stephens
    Brett Stephens

    Systems Analyst

    Email: brett@miami.edu 
    Phone: 305-284-5328

  • Michael Bonanno
    Michael Bonanno

    Academic Technology Specialist

    Email: m.bonanno@miami.edu 
    Phone: 305-284-6440

  • Robert Carroll
    Robert Carroll

    Help Desk Technician

    Email: r.carroll@miami.edu 
    Phone: 305-284-3949

  • Carlos Sainz
    Melissa Alonzo

    Help Desk Technician

    Email: mpa73@miami.edu 
    Phone: 305-284-3949