What We Do
Learning Platforms Helpdesk: Our dedicated help desk provides phone, email, and remote support to faculty, staff and students, for recommended and institutionally supported learning platforms. We also provide documentation, technical training and share feedback with vendors to improve our platforms.
LMS Operations, System Administration and Development: We perform system administration, data integration of student information systems, and manage upgrades of established learning platforms like Canvas, Blackboard, and its integrated technologies. We also develop and maintain academic applications, Cognate Search Engine, EAB Navigate, Cane Commitment powered by Suitable, and the UMiami App.
Teaching and Learning with Technology: Our instructional designers and student interns foster innovative approaches by incorporating emerging technologies, effective course design methods, and motivational strategies to ensure technology supports meaningful learning experiences. We also analyze needs, pilot tools, and connect faculty and students with effective solutions.
Contact the team
